Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.

Unless otherwise agreed between the parties, the right of withdrawal does not apply to the following contracts:

Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.

Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.

To exercise your right of withdrawal, you must inform us

Interior Couture GmbH
Mauritiussteinweg 72
50676 Cologne
Germany

Phone: +49 (0)221-63060612
E-Mail: widerruf @ waesche-kultur.de

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of any additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction for this reimbursement, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier. 

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. 

Returns should be sent to the following address:  

Düsseldorfer Bettenhaus GmbH
c/o Waesche-Kultur
Bahnstr. 16
D-40212 Düsseldorf

The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of Cancellation Policy

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return the form below. Use of this form is not mandatory.)

To
Düsseldorfer Bettenhaus GmbH
c/o Waesche-Kultur
Bahnstr. 16
40212 Düsseldorf
Germany

Phone: +49 (0)221-63060612
E-Mail: widerruf @ waesche-kultur.de

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*) … Ordered on (*) / received on (*) Name of consumer(s) Address of consumer(s) (only required for notice given on paper) Date

(*) Delete as applicable